Shipping policy
Thank you for supporting Decolonial Clothing! Below is our shipping policy to ensure a clear and seamless experience:
Holiday Shipping Cutoff
Canada: Any orders placed before Thursday, December 10th are guaranteed to be shipped in time to arrive by Christmas Day. Please note that any orders placed after this date may not arrive in time for the holidays!
International: Any orders placed before Friday, December 4th are guaranteed to be shipped in time to arrive by Christmas Day. Please note that any orders placed after this date may not arrive in time for the holidays!
Shipping Policy
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Processing and Shipping Time:
- Orders are screenprinted in-house and processed within 8-10 business days (excluding weekends and holidays) after payment is confirmed.
- After orders are handed off to our carrier, they are typically delivered within 3-5 business days within Canada, or 5-8 business days outside Canada.
- We are not responsible for delays caused by the carrier, customs, or addresses entered incorrectly during checkout.
- Orders are screenprinted in-house and processed within 8-10 business days (excluding weekends and holidays) after payment is confirmed.
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Shipping Costs:
- Shipping fees are calculated at checkout and are based on your location and order size.
- The cost of US tariffs are included in the price of shipping.
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Tracking Information:
- Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates to appear.
- Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates to appear.
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Lost or Damaged Items:
- If your package is lost or damaged during transit, please contact us at info@decolonialclothing.com . We will assist you in filing a claim with the carrier.
- Please note, we are not responsible for stolen packages that are confirmed delivered to the address provided on your order.
We partner with Canada Post and Chit Chats to safely deliver your packages.